How can I book accommodation at Dorset House?

The easiest way to book your stay with us is to visit our secure online booking page, here you can enter all your details and send them straight to us. We will confirm via email (and SMS if you enter your mobile number). Alternatively you can ring us on +64 (0)3 366 8268.

What is the difference between each of your room types?

At Dorset House we have five different types of rooms Share, Single, Small Double, Double and Twin. For a description of these rooms and a virtual tour refer to Room/Rates - Your Room.

Do we need to bring our own bedding?

No, all the beds at Dorset House are fully made up with sheets, duvets (this is Kiwi for a comforter or doona). Blankets are added in the cold season. Because of this we do not permit the use of guests' own sleeping bags.

Are there Laundry Facilities?

Yes, we have a fully equipped laundry for your use refer to Rooms/Rates - Facilities for more detail.

Is there a telephone I can access?

There is a pay phone available for all guests we also have a fax machine that you would be welcome to use.

Do you have internet access?

There are two guest computers in the lounge with internet access and a range of other capabilities. We also have a wireless internet system for those with laptops. Full details can be found under rooms/Rates - facilities.

Can you hold luggage for me?

We have a storage area where we will hold your luggage if you are returning to stay with us or for the day of your departure.

Can I have my mail sent to Dorset House?

Yes will act as a temporary address for you, for details on this and receiving freight see rooms/rates - services.

Do you have towels?

Yes we hire out towels, along with a number of other items that are for hire or sale at Dorset House for a full list see rooms/rates - services.

Do you have off street car parking?

We do have limited off street car parks but you are able to park on the street also, see rooms/rates - free.

Where can I leave my bicycle?

Dorset house has a locked bike shed where it can be stored for your stay so you can be assured of its safety.

Do the rooms have private bathrooms?

There are plenty of bathrooms within the hostel; however none of our rooms have private bathrooms.

What if I am checking in late?

The office closes at 6pm, if you are arriving after that we will leave you a pack at reception with your room key and directions. When booking make sure you receive a copy of the correct door code so you can get into the building.

How do I get to Dorset House from the centre of the city?

Dorset House is at 1 Dorset Street, which connects to Victoria Street and Park Tce. The quickest way is to follow Colombo Street right down to the Town Hall Kilmore Street, then follow that till you reach Victoria Street. Refer to Our Location for a map.

How can I get between Dorset House and Christchurch Airport?

When travelling from Dorset House to the airport, you can easily have a shuttle pick you up at a certain time to ensure you meet your flight. This works out much cheaper than a taxi, and Dorset House can organise one for you - just ask at reception. If your flight is during the day, your budget option is the airport bus or number 10 bus. Timetables and maps can be found at www.metroinfo.org.nz or from the Dorset House reception. We are happy to show you where the closest bus stop is to us (just a couple of minutes walk).

When travelling from the airport to Dorset House, there are shuttles waiting outside the airport 24-hours a day. You don't need to book these - just walk up and catch a ride. Alternatively, you may choose to catch a taxi from the airport taxi stand if your flight arrives late.